How to Close or Transfer an Account When a Loved One Dies

Losing a family member or loved one is one of life’s hardest challenges. When you are ready to make proper closure of their financial accounts, CCCU makes the process simple for you with these steps:

Informing CCCU

There are two ways to inform CCCU of a loved one’s passing. The first option is to come into one of our six branch locations and speak with a teller. The second option would be to call our member service department at (702) 228-2228 option 3. Be prepared to provide the social security number or account number of the decedent to the representative. The information the representative will request from you (the informant) will be the following: Date of death, if the death certificate is in possession, and the informant’s contact information.

Proper Documentation

Provide CCCU with the death certificate as soon as possible. You can either bring in the original for CCCU to scan and have on file, or you can mail in a certified copy to the following CCCU mailing address: P.O Box 36490, Las Vegas, NV 89133. We will mail the original back to you.

What Happens Next

Informants who are not on any of the decedent’s CCCU accounts will not be able to obtain any account information without proper court documentation. The first person who has a claim on the single ownership accounts are the beneficiaries.* If there are no beneficiaries, the next claimant will depend on the amount in all deposit accounts. A small estate affidavit may be provided to claim funds. Resources for this can be found online at the Civil Law Self-Help Center. Larger more complex estates will require claimant to go through probate. If no one comes forward to claim remaining funds, the estate will eventually be escheated to the state of Nevada.

If you were a joint on the account with the decedent, a new signature card will be required, changing the status of the account from joint to a single ownership account. This is also a good time to add a beneficiary to the account and any other single owned accounts you may have.

Taking the steps toward closing the accounts of a loved one may be overwhelming. Remember to take one step at a time, and that CCCU will always strive to make this process as smooth as possible.

*Members can designate anyone to be a beneficiary on their account; they do not have to be a CCCU member.